SMS Concast AG is a global engineering company based in Zurich, Switzerland, with subsidiaries abroad. SMS Concast AG is one of the world leaders in engineering, supply of equipment and construction for continuous casting plants for long product application. We are part of the SMS group who generate sales of more than EUR 2.9 billion with some 14,000 employees worldwide. The sole owner of the holding company SMS GmbH is the Familie Weiss Foundation. A performance-based corporate culture in a strong family company with a global presence are excellent reasons for shaping your future with us.
Expand your horizons by joining the team at SMS Concast AG, Zurich, as a
Regional Manager Customer Service 60 - 80 % (m/f/d)
YOU ACT
- Independently manage the spare parts business for assigned countries, from initial customer inquiry to shipment and invoicing
- Prepare sales price calculations for individual quotations and support spare parts quotations for new systems
- Interact daily with customers by preparing quotations and order confirmations, and following up on issued quotations
- Communicate with customers both in writing and verbally
- Support sales managers in negotiations regarding prices and conditions with customers and occasionally freight forwarders
- Handle letters of credit, including checking and submission
- Arrange transport and prepare all necessary shipping and export documents
- Monitor deadlines and control costs throughout the process
- Control vendor invoices
- Collaborate with internal departments to continuously optimize commercial business processes
YOU KNOW
- Completed commercial or technical training
- Work experience as an international export clerk
- Knowledge of export control and letters of credit is beneficial
- Strong teamwork, perseverance, and flexibility required
- Business fluent in English and German
- Additional language skills are an advantage
- Ideally experienced with SAP/R3 (R4)
WE CONVINCE
Would you like to take on responsibility in an international working environment and play a part in shaping the future with us? We can offer you an extremely interesting and varied role in a small, but very well-positioned, dynamic and successful company, the opportunity to be actively involved in international projects, and an attractive, centrally located workplace in the city of Zurich. You will also be welcomed into a friendly, diversified and supportive working environment.
If this sounds like an exciting opportunity to you, we would be delighted to receive your application and welcome you to join our team.
SMS Concast AG
Van Perkmann
E-Mail: van.nguyen-perkmann@sms-group.com
